FAQ's

Airpax is one of the biggest private-owned bus service provider and we provide all the contemporary amenities including:

• Live bus tracking
• Central Television
• High quality air conditioning system
• Single lady seat provision
• Round-the-clock Customer Service
• CCTV Cameras for the safety of passengers in buses
• 3D Secure payment options

Airpax gives huge discounts and periodic offers for online bus booking through their website. You can save big on bus tickets at Airpax.

No. You can directly search for buses and do the booking.

NEVER. This is a myth that online bookings cost you more. Infact, it will cost you much less than offline bookings.

Yes, you can just show the M - Ticket and a valid ID Proof to board the bus.

When a ticket is booked, the passenger gets a confirmation SMS which works as an MTicket and is as authentic as a hard copy of the ticket.

Contact customer care at 9990301111 or mail to info@airpax.co. We would be happy to help.

Contact customer care at 9990301111 or mail to info@airpax.co. We would be happy to help.

Yes, we do. You just need to drop an email to info@airpax.co. and the rest will be taken care of.

Some seats are considered to be premium seats and thus they have higher rates.

We collect your mobile number as we send M -Ticket to that number

Contact customer care at 9990301111 or mail to info@airpax.co. We would be happy to help.

In case of online bookings, you need to have the confirmation message alias M - Ticket and a valid ID Proof. In case of failure you will not be allowed to board the bus.

We book tickets maximum 30 days in advance than the journey date.

Yes. Once a seat is booked by a single lady then the adjacent seat is open only to ladies.

Any child above the age of 5 years is viable for a full ticket.

Yes. Please get in touch with the customer care at 9990301111 to do a phone booking.

In such circumstances we will definitely provide advance information to the passenger.

Yes. You can change the dates by clicking on the Modify/Cancel tab.

Once you postpone or prepone the ticket you will get a full amount coupon to your mail id. This coupon is valid for 5 hours and can be used to book another ticket. If, by any chance the newly booked ticket price is less than the previous amount then the difference in the price will not be refunded. The generated coupon cannot be clubbed with any other coupon.

Visit our website www.airpaxbus.in to know about the current offers.

The live bus tracking feature activates 1 hour before the boarding time. You can easily track it through the link sent on your mobile via SMS. Bus tracking is so easy that even your kith and kin can also track the exact location of your bus by using Track Your Bus link. You can also share the link sent to you through SMS. In case you have any queries please get in touch with our customer care at 9990301111.

Yes. You will get real time periodic messages about the location and info of any bus delays.